Terms of Service

Acceptance

These Terms govern your use of the CourseWise platform, including the marketing site at the CourseWise domain, the web application, and any APIs we provide (collectively, the "Service"). By creating an account, signing an order form, or otherwise using the Service, you agree to these Terms. If you are accepting on behalf of an institution, you represent that you have authority to bind that institution. Where a signed master services agreement, data processing agreement, or institutional order form exists between CourseWise LLC and an institution, that agreement controls in the event of conflict; these Terms fill the gaps.

Accounts

Most teacher and student accounts on CourseWise are provisioned by an institution. The institution is responsible for keeping its roster accurate, for assigning the correct role to each user, and for offboarding users who no longer need access. Individuals are responsible for keeping their credentials confidential and for notifying the institution and us promptly if they suspect their account has been used without authorization.

Some teachers may sign up directly for a personal evaluation account. Personal accounts are intended for evaluation and lesson preparation; they are not intended to be used to administer instruction to a full class of identified students without an institutional contract in place.

Acceptable use

You agree not to:

• Use the Service to violate any law or any third party's rights, including intellectual property and privacy rights.
• Upload material that you do not have the right to use, or that you know to be defamatory, harassing, or unlawful.
• Attempt to bypass authentication, scrape data you are not entitled to, probe the Service for vulnerabilities outside our published responsible-disclosure process, or interfere with other users.
• Use the Service to make decisions that have legal or similarly significant effects on a student (such as expulsion or denial of a diploma) without meaningful human review.
• Use the Service to build a competing product, or to train a separate AI model on data the Service generates.

Our published responsible-disclosure policy is at /legal/responsible-disclosure and describes how to report a security issue safely.

School as controller

For accounts provisioned by an institution, the institution is the controller of the personal information of its students and staff that flows through the Service. CourseWise LLC processes that information as the institution's service provider, on the institution's documented instructions, and only for the purposes set out in the agreement. The institution remains responsible for obtaining any consents or making any disclosures required of it by FERPA, COPPA, state student-privacy law, or other applicable law in connection with its use of the Service.

Intellectual property

The Service, including its software, user interface, design, documentation, and trademarks, is owned by CourseWise LLC and its licensors. Subject to these Terms, we grant the institution and its users a limited, non-exclusive, non-transferable right to access and use the Service during the term of the agreement.

Content uploaded or generated by users (for example, reading material a teacher writes, a question a teacher edits, a student response) is owned by the institution or the individual user, as the case may be, under the institution's own policies. We do not claim ownership of that content. We need a limited license to host, copy, transmit, and display it so that we can provide the Service, and to use it internally to operate, secure, debug, and improve the Service in aggregated or de-identified form.

AI-generated output produced by the Service in response to a prompt is provided to the institution and the user for their use. Because AI output can be wrong, biased, or unsuitable in context, you are responsible for reviewing it before relying on it for instructional or grading decisions.

Fees

Fees, billing frequency, and payment terms are set in the order form between CourseWise LLC and your institution. Unless that order form says otherwise, fees are quoted in United States dollars, are due net thirty days from the invoice date, and are non-refundable. We may revise list pricing on renewal with prior written notice. Personal evaluation accounts are offered free of charge and may be discontinued at our discretion.

Termination

Institutional subscriptions terminate at the end of their stated term unless renewed. Either party may terminate the agreement for the other's material breach, including non-payment, if the breach is not cured within thirty days of written notice. Either party may terminate immediately if the other becomes insolvent, files for bankruptcy, or ceases ordinary business operations.

On termination, CourseWise LLC will make institutional data available for export for the period set in the agreement (typically thirty days) and will then delete it as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination (intellectual property, fees accrued before termination, disclaimers, limitations of liability, governing law) survive.

Disclaimers

The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, and we do not warrant the accuracy of AI-generated output. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Our aggregate liability under these Terms is limited to the fees paid or payable by the institution for the Service in the twelve months immediately preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, special, consequential, or punitive damages. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, fraud or willful misconduct).

Governing law

These Terms are governed by the laws of the State of Maryland, United States, without regard to its conflict-of-laws principles. The state and federal courts located in Maryland have exclusive jurisdiction over disputes, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Where a public-sector institution's applicable law requires a different venue, choice of law, or sovereign-immunity treatment, the institution's order form will control.

Contact

For questions about these Terms, contract requests, or to report a concern, please use our Data Requests page. Notices required to be in writing under these Terms should be sent to the address shown there.